This is the privacy policy for Botanical Apothecary, we are located at various addresses around the north east and you can email us at
botanicalapothecary1@gmail.com. This privacy policy explains how we use any personal information we collect about you and why we collect it.
What Information Do We Need?
Your contact details ie your name, phone number, address, postcode and email address. In order for us to carry out a treatment, we also need to ask for details on your medical history/health issues.
Why Do We Need It, How Will We Use It and How Long Will We Retain It?
We need to ask you for contact details for insurance purposes. We need to ask for details about your medical history/health issues in order to ensure that it is safe for us to provide the treatments you will receive from us. We will store your information for 7 years after the date of your treatment, or for 7 years after you have reached the age of 18 if you are/were under 18 when your treatment took place. Our lawful basis for processing this personal information is ‘contract’; this means that we have a legal reason to ask you for your data because we need it for contractual reasons. You do not have to share your personal data with us, but if you do not we cannot offer you a treatment with Botanical Apothecary. In order for us to fulfil our side of the contract i.e. carry out treatment, you must fulfil your side of the contract i.e. share your personal information with us.
Who Can I Complain To If I Feel You Are Not Handling My Data Correctly?
Please contact us if you have any questions about this privacy policy or the information we hold on you, you can do this by emailing email address or post to address. If you believe we are not handling your data correctly you have a right to make a complaint, this should be sent to us using the above contact details. If you are unhappy with our response you should then contact the ICO (Independent Commissioner’s Office). Find details at
https://ico.org.uk/concerns/